Velocity Communications, Inc., hereinafter referred to as Velocity, makes no guarantees that service will be available in all areas advertised. Actual speeds will depend on service location, environmental conditions, computer configuration, and network congestion. Uninterrupted service and speed is not guaranteed.

In no event will Velocity be held responsible to Customer for any damages including but not limited to: crashes or adverse consequences to Customer equipment, business interruptions, or lost profits. Customer agrees to waive all claims as to such consequences. Velocity recommends Customer obtain insurance to safeguard against these risks, if Customer’s carrier provides it. Velocity at no time will be held liable for any damage or injury to any person(s) or property(s) caused by the equipment it installs or supplies. Customer agrees to assume all liability and hold harmless Velocity for equipment installed on the customer site.

Velocity reserves the right to disconnect Customer’s service without notice in the event Velocity detects threats emanating from Customer’s system or network, regardless of whether they are intentional or not. These may include: viruses, trojans, spyware, bots, hacking, denial of service (DoS), or attempts to gain unauthorized access to another system or network. Velocity reserves the right to periodically monitor traffic for such activity. There is no expectation of privacy in internet use, and this monitoring will be to safeguard the customer, Velocity's network, and the Internet as a whole.

Velocity puts no restrictions on use of Customer’s account. File sharing, web hosting, email serving, and resale of internet service are NOT prohibited. Resale of bandwidth is done at Customer's own risk and without support from Velocity.

Velocity’s network utilizes radio technology, which means, your signal is transmitted wirelessly during which time it could be intercepted by a third party. Velocity will NOT be held responsible for the privacy or security of information transmitted through its network.

Monthly payments can be made via check, money order, or credit card. First month's prorated charges and applicable setup fees are due within 15 days of receipt of initial invoice. Subsequent monthly payments will be due on the 16th day of each month after the Service Date; the Service Date will commence the first day service is installed and tested at the Customer's site. If payment is not received within thirty (30) days of the due date, Customer may be assessed a late charge. If payment is not received within sixty (60) days or Customer does not keep a valid account number on file with Velocity, Velocity may immediately terminate all services and retrieve all leased equipment. A minimum $25 restoral fee will be charged to reinstate service.

Installation is subject to the fees and charges advertised at time of signup. Additional components and labor may be required and will be charged on a time and materials basis.

If a Customer moves and A) can still receive Velocity's service and B) still desires to continue the service, a $50 charge will apply to retrieve equipment from previous location and install at new location.

Velocity may change or modify the conditions, access speeds, pricing and other terms of this service at any time without notice. A current copy will be maintained on Velocity’s website. Customer agrees to review these changes from time to time. Customer agrees to be bound by such changes unless and until it notifies Velocity that it is unwilling, in which case this agreement and service will be terminated.

Any equipment that is installed at the customer location for the purpose of receiving service from Velocity will remain property of Velocity and is leased to the customer for the sole purpose of customer obtaining Velocity’s High Speed Internet Service. Customer is responsible for the material condition of the equipment installed at the customer site. Velocity is under no obligation to repair or replace equipment that has failed due to abuse or misuse by Customer. In the event that, at the end of receiving Velocity’s service, Customer does not return the equipment in acceptable and serviceable condition, Customer will be responsible for replacement costs. Customer agrees to not intentionally tamper with equipment, cabling, or power supplies to equipment installed at the customer site unless instructed to do so by a Velocity representative.

Velocity may terminate the service without cause, by giving fifteen (15) days notice. The customer may also terminate the service without cause, by giving fifteen (15) days notice. Upon termination of the contract, all leased equipment will be retrieved.

By using Velocity’s service, Customer agrees to and is subject to all terms and conditions as described in this document.