Privacy Policy
Velocity Communications (Velocity) is committed to protecting your privacy. This privacy policy applies to Velocity websites and services. The purpose of this Policy is to disclose Velocity's practices related to information we collect from you and have about you. Please read this Policy carefully.

1. Collection of Your Information
A. Information you provide to us:

We collect information about you when you sign up for our services, such as:

your name
your address
your telephone number
your email address
your birth date
your Social Security Number
your Driver's License Number
your billing and payment information

B. Information we receive from third parties:

When you sign up for service, we will collect a credit report from TransUnion in order to determine if you will be required to pay the installation fee and first month's service charges at time of installation. Depending on your credit history, we may choose to invoice you for the installation and pro-rated first month's service after the installation is complete.

2. Use, Sharing and Disclosure of Your Information
A. How we use your information:

We use the information we collect in a variety of ways, including:

to operate and improve our websites and services
to fulfill a transaction or request
for internal purposes, such as confirming and tracking your order, subscription or registration, and for billing purposes
to understand your use of our websites and services
to communicate with you
to verify your identity, and help prevent fraud and identity theft

B. How we share your information:

Velocity does not share its customers' information under any circumstances except as required by court order or warrant.

3. How We Keep Your Information Secure
We use secure socket layer ("SSL") technology to protect your information. SSL encrypts your personal information as additional protection against the decoding of that information by anyone other than us. This information is housed in a secure data center with limited physical and network access. Employees are only allowed to access your personal information in order to place an order for service or provide you with customer assistance.

4. Changes to the Privacy Policy
By using our websites and services, you signify your acceptance of this Policy. A current copy will be maintained on Velocity’s website. Velocity may change or modify this Policy at anytime without notice and you agree to review it from time-to-time. You agree to be bound by such changes unless and until you notify Velocity that you are unwilling, in which case all services will be terminated.

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